Privacy Policy

1. Privacy Policy Introduction

Welcome to TerriTie: At TerriTie, we're dedicated to revolutionizing social connections by blending geographical mapping with social interaction through our innovative platform. Our mission is "Pick a Place, and a Face," enabling users to select locations, express interest in various activities, and engage with others who share similar interests for genuine, face-to-face interactions. As we navigate the complexities of digital interactions, the privacy and security of our users' data stand at the forefront of our operations. The TerriTie application, available on the Apple App Store and the Google Play Store and on the TerriTie website: www.territie.com
This policy is to be accepted along with the terms and conditions and cookies policy.

2. Definitions

In these documents, the following terms are used with the meanings as described below:
a) Users/Members/TerriTiers: These terms are interchangeable and refer to individuals who have created an account and use TerriTie's services.

b) TerriMap: Refers to the map-interface feature of the TerriTie app, which users interact with to select locations and engage with others.

c) TerriTalk: The chat feature within TerriTie, used for communication between users.

d) Personal Data: Information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

e) Cookies: Small data files stored on your device that help us improve our service and your experience, understand your usage patterns, and customize content.

f) Third-Party Services: Services provided by parties other than TerriTie, which may include advertisers, sponsors, or analytics providers.
 

3. Global Reach and Accessibility: TerriTie serves a global audience, with services accessible from anywhere around the world. Headquartered in New Zealand, we strive to provide a consistent, secure, and inclusive experience for all users, transcending geographical and cultural boundaries.
 

4. Acceptance of Terms

Agreement to Privacy Policy: By using TerriTie, whether through our app or website, you acknowledge that you have read, understood, and agreed to the terms outlined in this privacy policy. This policy is part of our commitment to ensure your privacy is protected while you enjoy the services offered by TerriTie. Your use of TerriTie signifies your acceptance of these terms and constitutes a legally binding agreement regarding your personal data's treatment.

5. Updates to the Privacy Policy: TerriTie reserves the right to update or modify this privacy policy at any time. Such changes will be communicated through email notifications or in-app messages, ensuring you are always informed about the information we collect, how we use it, and under what circumstances, if any, we disclose it.

6. Consent: Your continued use of TerriTie after any modifications to this privacy policy will constitute your acceptance of such changes. If you do not agree to the updated terms, you should discontinue the use of our services.

7. Language and Communication: Currently, Privacy Policy are available in English. We strive to ensure clarity and understandability in our communication. If you have any suggestions or needs regarding language accessibility, please feel free to contact us. These Terms of Service may be translated into various languages using translation tools. In the event of any inconsistency or differing interpretation between the translated versions and the English original, the English text shall take precedence. Any discrepancies in the translated versions will be automatically adjusted to align with and maintain consistency with the English text. We are open to suggestions and requests regarding language accessibility to accommodate our diverse user base.

8. Data Collection Section

Types of Personal Data Collected:
a) Mandatory Account Information: Includes your name, age, a description about yourself and your ideal TerriTier (both romantic and platonic), interests, relationship style, and a profile picture. This information is necessary for creating your TerriTie profile and is public by default.

b) Biometric and Verification Data: For enhanced security and to maintain the integrity of our community, we may collect biometric data (e.g., face geometry for Photo Verification) and other verification information (e.g., government-issued ID).

c) Contact Information: To facilitate communication, we collect your email address and phone number.

d) Location Data: To facilitate connections, we collect your geolocation data. The location displayed to other users is generalized to no more accurate than 1 km to protect your privacy.

e) Optional Account Information: You may choose to provide additional details such as sexual orientation, height, workout frequency, etc. These details are optional and can be made public or private based on your preferences.

f) Communication and Reviews: Information about your communications, interactions with other users, and reviews of locations where dates occurred. Reviews are displayed publicly to assist other users in making informed decisions about their meeting spots.

g) Usage and Interaction Data: This includes how you interact with the app, such as ad interactions, badge and achievement visibility, and participation in promotional activities sponsored by businesses.

h) Contacts: If you decide to sync your device’s address book to identify which contacts are already using TerriTie, or to extend invitations to our games, apps, or services, we will periodically update this contacts' information, including phone numbers and emails, with our server. It's your responsibility to ensure that sharing your contacts' information with us complies with all relevant laws, which might involve obtaining consent from your contacts. Additionally, we may receive information about you from other TerriTie users who have uploaded or entered their contact lists. This information is utilized and potentially stored to facilitate connections within our Services. Should you change your mind, TerriTie’s access to your contacts can be revoked at any moment via your device’s settings.

i) Gallery/Media: Should you choose to upload media, like photos or videos, to our Services, we will access your device’s media storage only with your consent and to the extent you allow. This permission can be withdrawn by adjusting your device’s settings to block access to media storage.

j) Emails: TerriTie may send marketing communications to your email or through in-app notifications. You have the option to opt out from receiving these communications at any time through your device or in-app settings.

k) Cookies: We also depend on your consent for the use of cookies or similar technologies, as detailed in our Cookie Policy. We use these technologies to enhance your experience on our platform. Any Personal Data collected via cookies will be processed either with your explicit consent, in an anonymized manner, or under a pseudonym.

l) Sensitive Personal Data: We recognize that some information you provide may be considered sensitive in nature, such as sexual orientation or relationship preferences. This information is collected with your explicit consent and is used to tailor the services to your interests.
To ensure the integrity of our referral program and to prevent fraudulent account creation, we employ certain tracking technologies:

m) Device Fingerprinting: We may collect data about your device for the purpose of creating a unique identifier to help us recognize your device. This process is known as device fingerprinting and is used to detect and prevent unauthorized account creation and abuse of our referral system.

n) IP Address Tracking: We may also track IP addresses to monitor the number of accounts created from a single location. This is to prevent multiple account creations from the same user within a short time frame.
These measures are necessary to maintain the security of our service, enhance the fairness of our referral programs, and protect the interests of our users. Your use of our services constitutes consent to such tracking and data usage as described above. If you wish to opt out of device fingerprinting and IP address tracking, please note that you will be unable to participate in certain features of our services, such as the account creation or the referral program.
TerriTie includes some free text area (about you, your ideal partner, etc). TerriTie doesn’t encourage users from sharing data that can be considered sensitive with other users or with TerriTie through the Application. Sensitive data, as defined by the General Data Protection Regulation (GDPR), encompasses information related to race or ethnicity, political opinions, religious or philosophical beliefs, union affiliation, as well as details regarding health, sexual life, or sexual preferences (referred to as 'Sensitive Data'). If a Member chooses to share such information on their profile nonetheless, it is regarded as having been 'clearly made public' by the Member who shared it, in accordance with the GDPR.

9. Purpose of Data Collection

How We Handle Your Information
Introduction
At TerriTie, we're committed to maintaining the trust and safety of our community. This policy outlines how we collect, use, and protect your information to provide and improve our services, connect users, and ensure a secure environment.

a) Collecting Your Information

We gather information to enhance your TerriTie experience and offer personalized services. This includes:
i. Creating and managing your account.

ii. Personalizing interactions and recommendations based on your activity and preferences.

iii. Facilitating connections with other users through shared interests and location-based suggestions while prioritizing your privacy and control over personal data.

iv. Promoting a secure platform by employing verification methods to deter fraudulent activities.

b) Registration, Sign-On, and Sign-In

External Single Sign-On Services: To access some of TerriTie's Services, you may be required to have an account with supported external single sign-on services. The Personal Data we collect depends on the external accounts you choose to use, their privacy policies, and what your privacy settings with those services allow us to access.

i. Google Accounts: If you link your Google account, we'll collect your Google email address and an authentication token from Google.

ii. Facebook Accounts: Linking your Facebook account lets us collect a unique user ID from Facebook and, if you permit, your Facebook registered email address.

iii. Apple Accounts: When you link your Apple account, we gather your email address associated with your Apple ID or a private relayed email address if you use Apple's Hide My Email feature.

iv. When you register via these external providers, we must collect your first name and your age. You may also allow these external providers to provide TerriTie with your last name, birthdate, gender, email address, and to transfer your Profile Photos from their social media.

Additional external single sign-on services might be supported for specific Services, and we may collect additional Personal Data from these services. Some external providers may inform you about additional information (like your public profile) made available to us when using their services.

c) Location-Based Services: TerriTie's core feature is to provide an experience tied to your real-world location. To operate these apps effectively for you, and to plan the location of services, resources or promotions, we need to know your location. We identify your location using GPS, WiFi points, and mobile/cell tower triangulation. You have the option to revoke your consent at any time by turning off location services on your smartphone. However, please note that if you decide to do this, you won't be able to use certain app features including some of the emergency features.

d) In-App Data Collection: We may collect and use data about your in-app actions and achievements, as well as information about your mobile device (such as device identifiers, OS, model, and third-party apps) to operate the Services and personalize your experience. An internal account ID may be generated to associate you with an account.

e) Sponsored Locations and Experience: We use your location data to show in-app sponsored locations near you as part of the experience.

f) Technical and Customer Support: The information mentioned above is also used to provide technical and customer support to you.

g) Additional Data Collection: When you make purchases, subscribe to our publications, register for events, enter competitions, or communicate with us, you may provide us with additional Personal Data including your name, address, phone number, country of residency, age, and email address. We use this data to fulfill those services and provide customer support.

h) Automatically Collected Data
When you utilize our services and features, we gather information regarding your interactions with the TerriTie platform:
Activity data (private): This encompasses details like your login history, online or offline status, your interactions with other users and third-party accounts, the frequency of transactions, notifications you receive, and your notification preferences.
As you engage with our services and explore the TerriTie application and its functionalities, we automatically collect and process information regarding your usage patterns. The majority of this data is essential for TerriTie to deliver its services effectively. Without this information, TerriTie may be unable to provide specific services tied to the TerriTie application. Specifically, this data includes your registration date, login history, online presence, the nature and volume of interactions with fellow users (such as Likes, dates, and messages), transaction records (including TieCoins purchases or other physical or virtual goods), received notifications, and your preferences for notifications.

i) Data Related to Interactions with TerriTie:
When you reach out to our customer or support services, report an issue with our services, seek assistance, exercise your personal data rights, or participate in promotional activities, games, competitions, or surveys, share feedback about our services, provide testimonials, or respond to our questionnaires, TerriTie may collect, as applicable, the following personal data:

j) Information concerning reports and inquiries submitted to TerriTie's customer service (private): This includes the date and time of the report, the nature and purpose of the report, and data related to the reported user. Additionally, for the exercise of your data rights and security/confidentiality purposes, proof of identity may be requested. TerriTie will gather this data when you seek assistance from our customer service, assert your data rights, report an issue, or contact us for any other reason. This information is necessary to address reports and respond to your inquiries. It may also be processed in cases where a report is filed about you.

k) Information pertaining to engagement in tests, quizes games, competitions, user experiences, and satisfaction (private): This includes your participation, responses, satisfaction levels, suggestions, and overall experiences. TerriTie collects such data when you participate in our tests, games, competitions, respond to surveys, and provide feedback on your experiences and satisfaction. This information is required if you intend to participate in games or competitions hosted by TerriTie. Without this data, TerriTie may be unable to enroll you in games or competitions. However, sharing data about your experiences and satisfaction is optional.

10. Usage of Personal Data:

We also reserve the right to use your data for legal disclosures, to establish, exercise, or defend legal claims.
Our primary goal in using your information is to deliver and enhance the services TerriTie offers:

a) Analyzing user actions, settings, and in-app purchases to understand usage patterns and customize your experience.

b) Carrying out scientific and statistical research as well as internal analysis to enhance our services and knowledge of relationship styles. Your provided raw research data is completely limited in access and is anonymised or pseudonymized. We exclusively disclose aggregate statistics data; even our own researchers only examine data that cannot be traced back to any specific, identifiable information.

c) Communicating with you via email or within the app for updates, news, or support. You can unsubscribe from these communications at any time.

d) Offering personalized in-app rewards and promotions. You may opt out of this processing of your Personal Data in the settings.

e) Providing social features for interaction with other players, including storing shared content and communications. Visit your TerriTie Profile or in-app settings for opt-out options.

f) Running live events where your in-game actions and profile may be visible to others.

g) Anti-fraud and anti-cheating measures to maintain fair gameplay.
In more details, we use your data for the following:


A. Service Provision and Account Management to Administer Your Account and Provide Services
Creating and managing your TerriTie account.

i. Personalizing your experience based on your preferences and interactions.

ii. We manage your account, provide customer support, and personalize your experience, including pricing and promotions.

iii. We facilitate interactions between you and other TerriTie users, enabling you to connect and share experiences or achievements.

iv. Customizing your profile visibility and sharing achievements and badges based on your privacy settings.

v. Enabling you to review locations, contributing to the community by sharing experiences.

vi. Using generalized location data to suggest potential matches and facilitate user connections while ensuring privacy.

vii. Allowing users to control which personal information is visible to enhance safety and comfort on the platform.

viii. Facilitating communication and interaction with other TerriTie users.

B. Safety, Security, and Compliance

i. We may use data to ensure the safety and security of our platform, including identity verification and communication analysis.

ii. We comply with legal obligations, assist law enforcement, and enforce our Terms of Use to maintain a safe environment.

iii. Ensuring adherence to legal and regulatory requirements, especially concerning data collection, privacy, and advertising.

iv. Engaging users through promotional activities that offer rewards, enhancing the user experience and encouraging exploration of new locations.

v. Responding to legal requests and preventing harm to users or the public.

vi. Employing biometric and verification data may be employed to verify user identities and reduce fraudulent activities.

vii. Analyzing communication patterns to detect and prevent inappropriate behavior.

C. Advertising, Promotional Activities and Engagement

i. We display tailored ads and promotional content, including location-based offers and sponsored features, to enhance your TerriTie experience and engagement.

ii. We conduct marketing campaigns and analyze data to improve our services and develop new features based on user feedback.

iii. Displaying ads related to location pins, including sponsored animations gifts that offer bonus TieCoins and XP points, tailored to your interests or current location.

iv. Highlighting sponsored pins on the map to enhance visibility of businesses within a specific radius, relevant to your location preferences.

D. Improvement and Innovation

i. We analyze user interactions and feedback to improve existing services and create new features that meet user needs.

ii. Analyzing usage data to identify trends and improve the functionality of our services.

iii. Developing new features that respond to user needs and feedback.

17. Legal Bases for Processing

We process your information based on:

a) Contractual Necessities: To provide the services you've signed up for and fulfill our contract with you.

b) Legitimate Interests: For purposes like marketing, service improvement, and fraud prevention, where our interests align with offering you a better service.

c) Legal Compliance: To adhere to legal requirements and assist with law enforcement as necessary.

d) Consent: Especially for processing sensitive information or when we ask for specific permissions, like geolocation tracking.

18. Your Rights and Choices

You have the right to access, correct, or delete your data, object to or restrict processing, and set post-mortem directives. Here's how you can exercise your rights:
Directly in the App: Adjust your settings or utilize features to manage your data and privacy preferences.
Contact Support: Reach out to our support team via email at support@territie.com for any specific requests or concerns.

19. Data Retention and Your Choices

We retain your information only as long as necessary for the purposes outlined in this policy or as required by law. You can delete your account or withdraw consent for specific data uses through the app settings or by contacting support. This also applies to any third parties processing information on our behalf.
When your Personal Data is no longer needed, or if you choose to delete your account, we will either delete or anonymize your information. TerriTie ensures that deleted Personal Data is irrecoverable, adopting commercially reasonable and technically feasible measures. TerriTie's approach to retaining your data is defined by the principle of minimizing data retention to what is necessary for providing our services and complying with legal obligations:

Account Data: Your data will be retained as long as your account is active. Inactive accounts and associated data are subject to deletion or anonymization processes designed to respect your privacy while complying with our operational requirements.
Analytics and Marketing: Information necessary for analytics, service improvement, or marketing will be used in a de-identified manner, ensuring you cannot be directly identified from this data.
TerriTie is committed to safeguarding the security of the data we store. Nonetheless, it is crucial for members to take proactive steps to protect their own data.

20.Staying Informed

We may update this policy to reflect changes in our practices or legal requirements. We'll inform you of significant updates to ensure you're always aware of how your information is used and protected by TerriTie.

21. Data Sharing and Disclosure

a) Sharing Within the TerriTie Community:

Information Shared with Fellow Users
As you engage with TerriTie's Services, especially our match-making system and social functionalities within the app, we share specific Personal Data with other users to foster a connected and interactive community. This shared Personal Data encompasses your in-app profile details, such as your username, profile image, any audio or video you add, and other particulars you opt to include in your profile. If you decide to make them visible, your in-app actions, achievements, and any messages, video or audio calls you initiate with other users, along with any content you exchange, will also be shared with those users.
Furthermore, TerriTie integrates with third-party sharing tools available on your device, allowing you to share Personal Data beyond our Services. Please be aware that TerriTie does not oversee these third-party sharing functionalities and thus cannot account for their data handling practices.

i. User Profile Information: The mandatory fields of your profile, such as name, age, description, interests, relationship style, and profile picture, are shared with other TerriTie users to facilitate connections. Optional details can be made public or private at your discretion through the settings or by visiting your profile.

ii. Location Data: For safety and privacy, your exact location is never shared publicly. TerriTie displays your location to other users with no more accuracy than 1 km. However, you may share your location with emergency contacts you choose.

iii. Reviews: When you submit a review for a location, it is shared publicly within the TerriTie community to inform and enhance the user experience.

b) Referral Program and Social Sharing:

i. Refer & Earn Program: Users participating in the TerriTie Refer & Earn program may share a unique referral link via social media or directly with contacts. We process data related to the referral, including tracking the registration of new users via your link, to credit bonus TieCoins accordingly. Your profile link might be shared by other users.

ii. Contact Access for Sharing: With your consent, TerriTie may access your contact list to facilitate sharing profiles, locations, or invitations. This feature is designed to enhance user experience and encourage platform engagement.

22. Third-Party Services and Data Sharing

"To deliver a seamless experience, TerriTie relies on several third-party providers:

Google Maps: For location-based features. Your location data may be processed by Google as per their Privacy Policy. The app displays the ‘Powered by Google’ label where required.
Microsoft Azure: For secure data storage and processing. More details can be found in Azure’s Legal Information.
AWS (Amazon Web Services): For additional cloud services, including image recognition through AWS Rekognition. AWS ensures that your data is processed securely, in line with their Legal Information.
Brevo: For email communication, including newsletters and marketing messages. Brevo handles your data in accordance with their Privacy Policy.
 

23 .Location Sharing and Safety Features:

a) Voluntary Location Sharing: Users have the option to share their real-time location with other users of their choosing, including specifying the duration of such sharing. This feature is intended for user convenience and safety during meet-ups.

b) Emergency Contacts and SOS Feature: TerriTie allows users to save emergency contacts and use an SOS button, which shares the user's location with their emergency contacts. This is a complementary safety feature, and while we strive for reliability, TerriTie is not liable for any malfunctions or non-performance of this feature.

c) Mandatory Location Data:

i. As TerriTie is a map-based application, access to your device's location data is necessary to use our services. This enables us to provide you with our core functionalities, such as showing your position on the map, suggesting matches within your preferred areas, and enhancing your app experience. Without access to location data, TerriTie's services cannot be delivered effectively. 

ii. Users have the option within the app to control the visibility of their location data to other users that they choose to share it with, ensuring a balance between functionality and privacy.

iii. Once you've provided consent, you have the freedom to revoke it at any time by turning off the geolocation feature on your smartphone. It's important to note that withdrawing your consent will not impact any data processing that occurred before the withdrawal.

24. Calendar Integration for Reminders:

To enhance the functionality of TerriTie and provide a seamless user experience, our app may request access to your device's calendar. This access allows us to send reminders for dates, confirmed bookings, and other important events scheduled through TerriTie. We respect your privacy and ensure that only necessary calendar-related data is accessed for this purpose.

25. Time Zone Information:

a) TerriTie uses your device's time zone information to schedule reminders and notifications accurately. This ensures that all reminders and updates are timely and relevant to your specific location.

26.Communication and Technical Data in TerriTie

a) Private Messages and Voice Messages:
In TerriTie, we facilitate connections by allowing members to send and receive text and voice messages, essential for arranging dates, making bookings, or communicating before and after meetings. These messages are stored on TerriTie's servers to deliver our services efficiently. It's important to note that these messages are strictly private, involving only the members in the conversation. TerriTie's management does not access these conversations, except under judicial orders or to comply with relevant laws and regulations. Furthermore, messages remain private and are not shared with other members not involved in the conversation or any third parties.

b) Video Calls Information:
For members opting to use TerriTie for video calls, we require technical data from your phone to establish the connection. TerriTie collects data such as the start and end time/date of these calls but does not access or store the content of the calls, ensuring your conversations remain private and instant.

c) Search Preferences:
TerriTie allows you to set search preferences, including age, gender, and specific characteristics or relationship styles you're interested in. These preferences help tailor your experience, matching you with members who fit your criteria and share similar interests. You can adjust these settings anytime within the app.

d) Device Technical Data:
We gather information from your devices when you access our services, including IP addresses, application and device versions and models, language settings, system crashes, and advertisement IDs. This collection may involve cookies or similar tracking technologies; for more details, please see our Cookie Policy.

e) Transaction Data:
TerriTie does not process banking or financial information directly. Transactions via Apple's App Store or Google's Play Store are managed by these platforms, which do not share sensitive payment data with us. TerriTie maintains a record of your purchases and subscriptions but does not store payment method details.

27. Content Moderation:

While TerriTie respects the privacy of its members, we are committed to maintaining a safe and respectful community. For moderation purposes, we may access message content to investigate reports of harassment, abuse, or other violations of our community standards. This access is limited to ensuring user safety and compliance with our community guidelines.
Content Moderation and Message Access Policy
At TerriTie, our priority is to create a secure and positive environment for all our members. While we respect your privacy and ensure the confidentiality of your communications, there are specific circumstances under which we may access message content:

a) Reported Messages: If a message is reported by a user for violating our community standards or for any concern regarding safety or harassment, we may review the content to address the report effectively.

b) Suspicious Activity: We monitor for suspicious activities to prevent fraud and misuse of our services. If messages are flagged by our automated systems as suspicious, we may review them to protect our users and our platform.

c) Refund Requests:
TerriTie offers a unique messaging feature that unlocks direct messaging 24 hours before a confirmed date or booking, fostering genuine connections. If a refund is requested at any point after these messages have been unlocked, including within 24 hours before the scheduled date, we reserve the right to review message exchanges. This review helps us verify the authenticity of the refund claim and ensures adherence to our cancellation policies. It's important to note that refunds are subject to our review to prevent misuse of this feature while respecting our users' flexibility.

d) Bypassing or Cheating the System:
Our platform's integrity is paramount, and while we encourage users to take their connections beyond TerriTie, we monitor for indications of system misuse. Specifically, if users exchange contact details solely to circumvent the use of TieCoins for confirming dates and subsequently request a refund, we may review these interactions. This measure is to maintain the fairness and integrity of the TieCoins system, ensuring that all users engage with the platform's features as intended.

e) Technical Issues: Should there be any technical issues impacting message delivery or service functionality, we may access messages to resolve these problems and ensure the smooth operation of our services.

f) Content Against Our Guidelines: Our moderation tools automatically scan for content that may violate our guidelines. If content is identified as potentially breaching these rules, we may review it to take appropriate action, ensuring a respectful and safe environment for all users.

g) Please be assured that such reviews are conducted with the utmost respect for user privacy, limited to the staff or automated systems specifically designated for these purposes, and are solely intended to uphold the safety, integrity, and smooth functioning of TerriTie’s services.

28. Reporting, Blocking, and Account Visibility Options

In TerriTie, we prioritize creating a safe and respectful community for all users. To support this, we provide features that allow you to report or block other users who do not adhere to our community standards. If you encounter any behavior that violates our guidelines, these tools enable you to take immediate action to protect your experience within the app. If you block a user, your profile will no longer be accessible by them. You can block or unblock users in the settings of the app.
Additionally, for those times when you prefer to take a break or need some privacy, TerriTie offers the "TerriPause" feature. Located in your account settings, activating TerriPause temporarily hides your account from other users. This way, you can control your visibility on the platform without permanently deactivating your account.

29. Information Sharing for Legal Compliance and Safety

TerriTie collaborates with government agencies, law enforcement, and private entities to uphold and enforce legal standards. We share your information with these entities only when it's deemed necessary for the following purposes:

a) Responding to legal requests such as subpoenas and warrants;

b) Protecting the rights, property, and safety of TerriTie, our users, and the public;

c) Preventing and addressing illegal or potentially harmful activities, ensuring ethical conduct within our Services.

29. Other purposes for Data sharing:

a) In Corporate Transactions:
Your personal information may be transferred as part of TerriTie's involvement in corporate changes or transactions, such as mergers, acquisitions, divestitures, restructurings, reorganizations, dissolutions, bankruptcies, or any other shift in ownership or control.

b) With Law Enforcement and Legal Compliance:
We may disclose your information when necessary to comply with legal obligations or processes, including court orders, subpoenas, government or law enforcement investigations, and other legal requirements. Additionally, if it aids in the prevention or detection of crime, or to ensure the safety of any individual, disclosure may be made in accordance with the law.

c) To Enforce Legal Rights:
Information may also be shared to:
Reduce potential liability in actual or potential lawsuits.
Protect the legal rights of TerriTie, our members, business partners, or other parties.
Enforce our agreements with you.
Address illegal activities, suspected fraud, or other misconduct.

d) With Your Consent:
Upon your explicit consent, we may share your information with third parties for reasons clearly communicated to you at the time of consent.

e) Use and Sharing of Non-Personal Information:
We may use and share information that does not directly identify you (such as anonymized device information, demographics, behavior data, and location in a de-identified form) in any situation outlined above. This information may also be shared to develop and deliver targeted advertising on our services and on third-party sites, as well as to conduct analytics and advertising effectiveness reports. We may combine this data with other non-personal or anonymized personal information gathered from different sources. Detailed information about our use of cookies and similar technologies is available in our Cookie Policy.

f) Information Disclosure During Business Changes
Your Personal Data is a valued part of TerriTie's assets. In the event of significant business changes like mergers, acquisitions, or if TerriTie faces bankruptcy, your Personal Data may be transferred or disclosed as part of the transaction. This ensures continuity of service or the legal transfer of assets, including the data we've collected from our users.
 

30. Notifications and Communications

You have control over your notification preferences and can adjust them at any time through the app's settings.
Types of Notifications:

TerriTie sends various types of notifications to enhance your experience and keep you informed. These include tips, updates, instructions, reminders for upcoming events or dates, messages from other users, calls, promotions, offers, and other interactions within the app. Notifying you about new users who have joined one of the locatoins that you like or have saved, as well as notifying you of venues/pins on the map, locations, or offers that we believe you may be interested in. 
A. Sending Marketing Content and Advertisements:

i. Emailing the TerriTie editorial newsletter.

ii. Recommending profiles through our newsletter that you might be interested in, viewable in the application (Your Shortlist).

iii. Sharing marketing content and advertisements about TerriTie's offers and services within the app and via email.

iv. Providing members with special offers and promotions related to TerriTie's services.

Legal Basis: Legitimate Interest These activities are grounded in TerriTie's legitimate interest to promote our services. You have the right to opt-out of receiving our newsletters at any time via the "unsubscribe" link included in every email.

B. External Marketing and Advertising: We engage in marketing and advertising activities outside the TerriTie app, including on third-party sites, social networks, and applications. To refine our marketing strategies and exclude existing members from certain campaigns, we may share your email address and phone number, in a hashed format, with these platforms. This approach also assists in reaching potential members with interests akin to yours, without revealing your profile.
Legal Basis: Legitimate Interest This processing is based on our legitimate interest in efficiently marketing our services and excluding you from promotions on social media platforms. Should you wish to not have your data shared for these purposes, you can adjust your preferences in the app or contact us directly.

C. Personalized In-App Advertisements: Advertisements within the TerriTie app are personalized based on age, gender, and location to ensure relevance. These ads do not analyze your personal preferences beyond these criteria and aim to diversify content exposure.
Legal Basis: Consent Personalization of advertisements is contingent upon your consent, which can be withdrawn anytime through the app settings.

D. Non-Personalized Advertisements: TerriTie also displays generic advertisements based on your country, featuring products and services from our partners, as well as our own.
Legal Basis: Legitimate Interest This activity is driven by our legitimate interest in presenting relevant offers to our non-Premium members.

E. Service Improvement and Optimization

i. Conducting statistical studies and satisfaction surveys.

ii. Analyzing app usage and member interactions.

iii. Enhancing app functionality based on user feedback and behavior.

iv. Providing advice on optimal profile photo selection based on analysis across member profiles.

Legal Basis: Legitimate Interest. These efforts stem from our legitimate interest in improving and optimizing TerriTie services and understanding user needs and app usage patterns.

F. Assisting Members and Offering Technical Support

Addressing support requests submitted by Members through the Application
Basis for Processing: Legitimate Interest
This process is carried out by TerriTie with the aim of safeguarding the proper technical and operational functionality of the App for its Members.

31. Newsletter Engagement: We commit to respecting our members' inboxes. Therefore, we will cease sending newsletters to members who haven't opened them in over a year, ensuring our communications remain relevant and welcomed.

32. TerriTie User Verification Policy
Commitment to Safety and Trust
At TerriTie, the safety and trust of our community are paramount. To enhance these core values, we implement an optional profile Verification process. This process not only helps in affirming the authenticity of our users but also fosters a safer and more trustworthy environment for making connections.

Understanding the Optional Face Verification Process:

a. Verification Stages:

Optional Face Verification: Users may choose to participate in an optional face verification process to enhance the trust and authenticity of their profiles. This process is conducted by third-party services such as Amazon Rekognition AWS or other AI applications. The verification involves analyzing a submitted photo or video selfie, which is compared against the user's profile photos to ensure authenticity. Users opting for this service consent to their data being processed by these third-party services in compliance with GDPR and other applicable data protection laws.

b. Data Use and Retention:

Facial Geometry Data: If users opt into face verification, the facial geometry data is processed by third parties like Amazon Rekognition AWS. The data retention practices will align with GDPR and the policies of these third-party providers. Typically, facial geometry data is retained only for the duration necessary to complete the verification process and is not stored long-term unless explicitly required.
ID Photo (In Rare Cases): When ID verification is required, such as when a user is suspected to be under 18, the ID photo will be stored securely for the minimum duration required by GDPR or applicable laws, after which it will be permanently deleted.
Video Selfie Screenshots: If video selfies are captured for verification, they are retained only temporarily to complete the verification process and for auditing purposes. These are deleted automatically after being used, upon account closure or upon specific user request, in compliance with GDPR and other legal requirements.

c. Manual Profile Checks, AI, and Software Detection:

Regular Manual Checks: In addition to optional face verification, TerriTie conducts regular manual checks of profiles to ensure authenticity and compliance with our community standards.

AI and Software Detection: We also employ advanced AI and software detection tools to examine chats and user information. This helps in identifying and preventing misuse, scams, and fraudulent activities, further safeguarding our community.

Message Restrictions: To maintain security and authenticity, messaging within the system is restricted until a booking is made and confirmed. This helps to prevent fake profiles and enhance user safety.

d. User Responsibility and Platform Commitment:

Proactive Safety: While TerriTie offers tools like optional face verification, AI detection, and manual checks to enhance safety, users are encouraged to practice caution in all interactions. The responsibility for safe interactions ultimately lies with each user.
Limited Liability: TerriTie assumes no liability for harm resulting from the use of the optional face verification service. Users must engage with the platform responsibly.

e. Policy Transparency, GDPR Compliance, and User Consent:

Commitment to Transparency and GDPR Compliance: TerriTie is committed to transparency, GDPR compliance, and informed consent. This policy explains how optional face verification, AI detection, manual checks, and data retention work, ensuring users are well-informed about their data and rights under GDPR.

User Agreement: By using TerriTie, users agree to these terms, contributing to a safer community for everyone. ID verification will only be requested in exceptional circumstances to protect users or the platform.
Changes to This Policy: TerriTie reserves the right to update this policy to reflect changes in our practices, legal requirements, or user feedback. Users will be notified of significant changes, ensuring continued compliance with data protection standards and our commitment to user safety.

32. Information Shared with Our Partners

To enhance and deliver our Services, TerriTie collaborates with external partners who assist us in various capacities. These partners may process your Personal Data on our behalf, strictly for the purposes of executing their service duties, and always under the guidance of this Privacy Policy. We ensure each partner is contractually bound to maintain the confidentiality of your Personal Data and is prohibited from using it for any purposes beyond our service delivery. Our partners contribute to:

a) The operation, maintenance, and enhancement of our Services using third-party platforms and software;

b) Content moderation, crash analysis, and the execution of email and mobile marketing initiatives;

c) Analytics for our apps, and marketing strategies;

d) Advertising measurement and targeting;

e) Organizing and managing live events, dates, meet-ups, and promotional activities, including participant registration, attendance tracking, eligibility verification, and awarding prizes;

f) Facilitating payments and providing technical and customer support;

g) Processing payments for event ticketing or other purchases.
Direct Collection by External Service Providers: In certain instances, our service providers might collect information directly from you. For example, a payment processor might request your billing details in line with their privacy policies. These providers do not share your full financial details with TerriTie but might inform us of your purchase details, such as a zip or postal code.

33. Disclosure to Third Parties:

a) Operational Partners: TerriTie engages with third-party service providers for essential operational tasks, including but not limited to hosting, analytics, and marketing support. These providers are committed to safeguarding your information.

b) Sponsored Content and Ads: We partner with various businesses to bring you sponsored content that matches your interests and activities, aiming to enhance your in-app experience with relevant offers.

c) Compliance and Safety: We may disclose your information if necessary to comply with legal obligations or to protect the rights and safety of our users and the general public.

34. International and Cross-Border Data Transfers:

As a global platform, user information may be transferred to, and maintained on, computers located outside of your country or other governmental jurisdiction where the data protection laws may differ. TerriTie takes steps to ensure that data transferred internationally is protected with adequate security measures.
As TerriTie offers services worldwide, your Personal Data may be transferred to and stored in countries outside your home country, including the USA, to deliver services as described in this Privacy Policy, in accordance with applicable laws. Data protection laws in these countries may differ from those in your home country.
For transfers of Personal Data from the UK or the European Economic Area (EEA) to other countries, TerriTie ensures a similar degree of protection is afforded to your data. Although our servers are hosted on external platforms like AWS, Google Cloud, or Microsoft Azure, we commit to at least one of the following safeguards:

a) We transfer Personal Data only to countries that the European Commission (or the UK Government for UK-based users) has recognized as providing an adequate level of data protection.

b) We use contracts approved by the European Commission or the UK Information Commissioner’s Office for service engagements, offering protection akin to that in the EEA or UK.

External Hosting: Utilizing external servers such as AWS, Google Cloud, or Microsoft Azure is standard practice and generally aligns with global data protection expectations. While we may not have direct contracts with individuals in the EU at this stage, these internationally recognized platforms provide a high level of security and compliance with data protection standards, including GDPR. We continuously monitor the data protection measures of these platforms to ensure they comply with GDPR and other applicable laws.

35. Data Security

TerriTie employs stringent legal, organizational, and technical safeguards to protect your Personal Data against unauthorized access, alteration, or disclosure. Access is strictly limited to those who require it to perform their job functions, and they are obligated to maintain confidentiality.

We have protocols in place to manage Personal Data breaches and will inform you and the relevant authorities as mandated by law.

36. Exercising Your Rights with TerriTie

As a valued member of TerriTie, you are entitled to exercise your rights regarding your personal data. You can do so by verifying your identity and contacting us through the following methods:

a) Email: Send your requests to info@territie.com.

b) Directly in the App: Access specific features within the app to manage your data directly.

c) Postal Mail: Address your written requests to at TerriTie – 3/3 Waitati Place, New Windsor, Auckland 0600, New Zealand
To ensure the confidentiality and security of your requests, we may ask for proof of identity if there's any doubt about the requesting party’s identity.

For broader concerns or complaints, you're encouraged to contact the national authority responsible for data protection in your area.
Description of Your Rights

i. Right to Access: You have the right to request details about the personal data TerriTie holds on you, as per data protection regulations. This right is subject to not infringing on third-party privacy, meaning you'll have access to your data without accessing others' information.

ii. Right to Correction: If any of your personal data is incorrect or outdated, you have the right to have it corrected. Some information can be directly edited in the app under "My Profile."

iii. Right to Data Portability: This right allows you to obtain the personal data you've provided to TerriTie in a structured, commonly used format, and to transfer that data to another entity.

iv. Right to Object: You can object to the processing of your data for marketing purposes or any processing based on TerriTie's legitimate interests.

v. Right to Erasure (Right to be Forgotten): You can request the deletion of your personal data from TerriTie's systems. This includes the right to delete your account through the app's settings.

vi. Right to Restriction of Processing: You can request that TerriTie temporarily stop processing your data under certain conditions.

vii. Right to Set Post-Mortem Directives: You may specify instructions for the management of your data after your death, respecting local laws.

Please note, exercising these rights is subject to TerriTie's operational capabilities and the technical constraints of our third-party login services (Facebook, Google, Apple).

International Operations and Compliance

Operating from New Zealand, TerriTie adheres to local data protection laws and respects the principles of international data privacy standards. Unless specifically required by law, the obligation to retain data for a fixed term, such as one year, does not apply universally across our operations. We strive for a balanced approach that respects both user privacy and the need for safety within our community.

37. User Consent

A. Obtaining Consent:

a) TerriTie obtains your consent for data collection and processing at the time of account registration or when you choose to participate in specific features or services that require additional personal information.

b) For sensitive data, such as precise location tracking for matching purposes or sharing reviews publicly, explicit consent is obtained through clear, affirmative actions, such as toggling a setting or agreeing to terms presented.

c) Referral Program Participation: Consent to participate in the Refer & Earn program and to access and share contact details for referral purposes is obtained explicitly through user actions within the app.

d) Location Sharing Consent: Consent for real-time location sharing is obtained through a clear, affirmative action, ensuring users are fully aware of what information is being shared, with whom, and for how long.

e) By accepting TerriTie's terms and conditions and privacy policy upon registration, you consent to the collection and use of your location data as described. This consent is a condition of using TerriTie, given our map-based service platform.

f) Although the collection of location data is mandatory for app functionality, you retain control over who within or outside the app can see your specific location, with options to manage these settings at any time for your comfort and safety.

B. Managing Consent:

a) You have the right to manage your privacy settings within the TerriTie app, including adjusting which personal information is public or private, and controlling how your location data is used.

b) Users can withdraw consent at any time by changing their privacy settings or contacting TerriTie support to request data deletion or modification.

C. Transparency and Control:

TerriTie is committed to transparency and provides users with control over their personal data. We encourage users to review their privacy settings regularly to ensure they reflect their current preferences and comfort levels.

38. Disclosures for California Residents

Pursuant to the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (“CCPA”), TerriTie acknowledges the following regarding your data:

a) Collection and Use of Personal Data:

Over the last 12 months, TerriTie has gathered categories of Personal Data that include identifiers, commercial information, digital activity information, geolocation details, and visual data. For specifics on the data we collect, including its sources and the purposes for which it's collected, refer to Section 2 (“Our Data Collection Practices and Purposes”).

b) Sale or Sharing of Personal Data:

TerriTie does not engage in the sale or sharing of Personal Data as defined under the CCPA. We are not aware of any sale or sharing of personal information concerning minors under the age of 16.

c) Disclosure for Business Purposes:

Within the past year, TerriTie has disclosed certain Personal Data categories for legitimate business purposes, which include identifiers, commercial information, internet activity, geolocation, and visual data. Detailed information about these disclosures can be found in Section 3 (“Disclosure Practices”).

d) Your Rights Under the CCPA:

i. Right to Know and Access: You are entitled to request the categories and specific pieces of personal information TerriTie has collected about you.

ii. Right to Delete: You can request the deletion of your personal information, with certain exceptions.

iii. Right to Correct: You have the right to correct any inaccuracies in your personal information held by us.

iv. Right to Limit Use and Disclosure of Sensitive Information: TerriTie does not collect, process, or disclose sensitive personal information beyond the scope necessary for providing our services. Thus, limitations on sensitive information use are not applicable.

v. Right to Opt Out: Given that TerriTie does not sell or share personal information, an opt-out for sale or sharing is not provided.

vi. Right of Non-Discrimination: Exercising your CCPA rights will not result in discriminatory treatment by TerriTie.

39. Data Security and User Rights Sections

TerriTie employs robust security measures to protect the data you share with us, especially regarding features like real-time location sharing and emergency contact information. While we are committed to safeguarding your personal information, it's important for users to be aware of their own data privacy and security settings. Commitment to Protecting Your Data: At TerriTie, we understand the importance of safeguarding your personal information. We employ a variety of security measures designed to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include, but are not limited to, encryption, access control, secure software development practices, and regular security assessments.
User Participation in Data Security: We also encourage our users to take an active role in protecting their personal information. This includes using strong passwords, being cautious about the information you share publicly on the platform, and utilizing the privacy settings provided within the app to manage the visibility of your personal data.

40. User Rights Related to New Features:

Users have the right to manage their participation in the Refer & Earn program, control access to their contacts, and adjust location-sharing preferences at any time. Additionally, users can update or remove emergency contacts as needed.
TerriTie encourages users to regularly review and manage their privacy settings to ensure they align with personal privacy preferences and safety considerations.

41. User Control Over Location Sharing:

TerriTie allows users to choose whom to share their precise location with, whether for meeting up with other users or for safety purposes through the emergency contact and SOS features. This control is part of our commitment to user privacy and safety, ensuring you decide how your location data is used and shared.

42.Summary of some points and miscellaneous

a) How Long We Keep Your Data: TerriTie retains personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the provision of our services, compliance with legal obligations (e.g., tax, accounting, and regulatory requirements), and resolution of disputes. The retention period may vary based on the type of data and the service used.

b) Deletion of Data: Upon request, we can delete or anonymize your personal information so that it no longer identifies you, unless we are legally allowed or required to maintain certain personal data, including for legal, tax, audit, and accounting purposes.

c) Cross-Border Data Transfers: Given TerriTie's global operations, personal data we collect may be transferred to, processed, and stored in countries outside of your own. We ensure that such transfers comply with all applicable data protection laws and regulations and implement appropriate safeguards to protect your personal data.

d) Accessing and Modifying Your Data: TerriTie users have the right to access and modify their personal data directly within the app, either through their account settings or the settings option. This enables users to update or correct their information as needed to ensure accuracy.

e) Account Deletion: If you decide to stop using TerriTie, you can delete your account through the app settings. The website offers a similar functionality, allowing users to log in and delete their accounts, albeit with less information available than the app. Once your account is deleted, your personal data will be removed from our systems in accordance with applicable legal requirements.

f) If you grant someone else permission to make a request for information, correction, or deletion on your behalf, we will require you to verify your identity or confirm that you have given them the authority to make such a request. Additionally, the individual making the request on your behalf may need to provide evidence that they are authorized to do so separately.

g) Age Restriction: TerriTie is strictly for users aged 18 and above. Children are not permitted to use the app, as it may expose them to risks and vulnerabilities. We may implement ID verification to enforce this age restriction and protect the community from underage use.

h) Responsibility of Users: Users must not allow children under the age of 18 to use TerriTie. It is the user's responsibility to ensure that their devices and accounts are not used by children, safeguarding them from potential exploitation.

i) Third-Party Relationships and Commissions

TerriTie engages in partnerships and affiliations with third-party services and sponsors. As part of these relationships, we may receive commissions or other forms of compensation based on, for example, user purchases, referrals, or ad engagements facilitated by our app.

j) Please note that while we select our third-party affiliates and sponsors with care, we are not responsible for the privacy practices or content of these third-party sites. We encourage users to be aware when they leave our app and to read the privacy statements of other sites that collect personal information.

k) Third-Party Websites and Services
TerriTie may contain links to third-party websites or services. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be mindful when they leave our app and to read the privacy statements of any other site that collects personally identifiable information.

l) Contact Information
For any questions or concerns regarding this privacy policy or your personal data, please contact us via email at info@territie.com. Our team is dedicated to addressing your inquiries and providing the necessary support regarding your privacy rights and data management on TerriTie.

m) Policy Updates
Notification of Changes: TerriTie reserves the right to update this privacy policy at any time. Changes will be posted on our website and/or notified to you via email or through the app. We encourage users to review our privacy policy periodically to stay informed about how we are protecting the personal information we collect.

n) Effective Date: Any changes to our privacy policy will be effective upon posting unless otherwise noted. Your continued use of the service after any changes signifies your acceptance of our updated privacy policy.